British Gas - Two Sides of the Story

Advertiser British Gas
Sector Utilities & Property
Buying route AGP
Sector Charity
Target Audence All Adults
Package AGP
Creative Agencies Ogilvy
Media Agency MediaCom
Duration 60"


  • In June 2019, British Gas partnered with Carers UK to raise awareness and increase support for unpaid carers across Britain.
  • To launch the partnership, a powerful short film was created as part of a broader ranging ‘Share That You Care’ campaign, encouraging carers to open up so that they can get the help they need.-The film ‘Two Sides of the Story’, focused on the hidden struggles that unpaid carers face, highlighting the relationship between unpaid carers and their closest friends. The film utilised a split-screen format to highlight the difference between how the carers present themselves to others and how they actually feel on the inside.


  • With such a powerful film deserving of attention at the heart of the partnership, Cinema was identified as the perfect environment to premiere the intimate personal stories of the carers. The big screen’s ability to create an emotional, immersive connection would enable British Gas to standout and engage the audience.
  • British Gas bought an AGP to ensure the campaign reached the broad cinemagoer audience and had a strong presence in cinemas throughout the duration of Carers Week. 
  • Mobsta mobile re-targeting activity ran in conjunction with the campaign - all cinemas playing the spot were geo-fenced with cinemagoers re-targeted after the film with a further clip of the film and a call to action driving people through to the online hub.
British Gas